Return Polic/ multiple suppliers edit before posting
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Refunds will only be issued to the original credit card or other forms of payment that you used when placing your order.
Return most products within 30 days of delivery.
- Refunds can take up to 30 business days to process depending on the method of payment and the issuing bank.
- The customer is responsible for shipping the item(s) back within 30 days after receiving the product regardless of when the return request is made. Henderson furniture Plus is not required to provide return labels or arrange pickup.
Items must be in the original packaging they came in at the time of delivery including instructions and all materials they came with. It is recommended that you use a padded mailer and suitable packaging to protect the product from damage during shipment. We cannot be held responsible. A restocking fee of 12% will be applied for returns and will only be refunded if the item(s) is in brand-new condition. You will be responsible for all costs of delivery for the return.
- NON-RETURNABLE ITEMS: Items marked as “Final Sale”.
Items without original packaging, instructions/material it came with.
Signs of used or altered/assembled items. (If a product has been altered, assembled, or repaired in any way, it will be considered used and therefore cannot be returned. This includes items with missing or damaged parts or even just pieces that have been swapped out).